Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible. Please review the following information regarding our shipping procedures:

Processing Time
All orders are processed within 2–5 business days. Custom or personalised products may require additional time to prepare before shipping.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the shipping method selected.

Estimated Delivery Times:

UK: 5–7 business days

Europe: 7–14 business days

Rest of the World: 14–21 business days

Please note these are estimated timeframes and may be affected by carrier delays, customs processing, or other factors beyond our control.

Customs, Duties and Taxes
We are not responsible for any customs fees, import duties, or taxes applied to your order. These are the responsibility of the customer.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Lost or Delayed Orders
If your order appears to be delayed or lost in transit, please contact us at admin@profutcard.com and we’ll do our best to assist you.